With the economy slowly opening back up, many real estate agents can get back to work. Some may have used this as an opportunity to improve their online presence. Some may have used this to practice their cold calling skills. If you did not practice your phone skills, this article is for you.
Before you start calling, you want to make sure you are in a good mood. You can do this through self-affirmations, watching an inspirational video, or brushing up on some of your notes. You will be getting a lot of "no"s - which you can either let defeat you, or can be reframed as convenient disqualification letting you move on to the next prospect.
Some people will swear that you can hear the difference when you smile while you are talking on the phone. Wether that is true or not, physically smiling can help elevate your mood - and thus allow you to quickly build rapport with somebody you’ve never met before.
Not sure what to say? There is nothing wrong with using a script. If not a script, at least a conversation structure to help you guide the FSBO down the right path to considering listing their property with you as their agent. A script will ensure that you feel confident with how you are communicating, and that it is productively leading to a conversation of selling a property with you.
Sometimes it’s hard to be friendly over the phone, especially when most real estate agents are masters at quickly building trust when you meet somebody in person. If they aren’t with you physically, you can still imagine they are. Talk to the person as if they are standing right next to you like a friend would. It can really elevate your tonality if you come across as personable instead of salesy.
The last piece of the puzzle for being fully prepared to converse with a real estate prospect about the property that has yet to be sold, is to have the property up on your screen! You’ll have more talking points, and be able to ask better questions to help the prospect qualify themselves.