As a real estate agent you encounter so many different people: some great and some – not so much. There are also a few clients who are downright mean. Or even toxic.
Tell-tale signs of a toxic client:
- They take advantage of you.
- They can’t make up their minds.
- They’re volatile
- They are rude to you and your team.
- They’re never satisfied.
- They suck up a disproportionate amount of time.
- They cost you money and/or they don’t make you much money.
If you decide a toxic client is worth keeping, here is an important piece of advice I want you to take to heart and put into action each and every time you end up with a difficult client. This approach also works for a high maintenance client.
Advice to follow to a tee when dealing with a difficult client: