Finding a great mortgage broker is one of the most critical steps for buyers looking to purchase a new home. Unfortunately, it can be hard for buyers to detect whether the lender they are working with is good or bad pick until they've gotten to a point where it's hard to turn back. That's why you need to build trust and establish credibility early on, so that clients feel comfortable with you from the beginning of the process. So what can you, as a mortgage broker, do to reassure your clients that you're a safe bet?
Follow these 7 Mortgage Broker success tips:
- Always do your homework and offer multiple loan options
- Make sure you respond to emails and phone calls in a timely manner
- Never skip over the details of loan products, fees or services
- Avoid rushing your clients
- Provide proof of your success
- Never push for a loan that's outside your client's comfort zone
- Always be an open book and be prepared to field client questions